Shipping & Returns
We make it easy and stress-free.
Shipping
Free Standard Shipping
5-7 business daysAll orders over $500 ship free. Fully insured, tracked, and signature required.
Express Shipping
2-3 business daysNeed it fast? Express delivery available for urgent orders.
International Shipping
7-14 business daysWe ship worldwide. Import duties and taxes may apply based on destination.
Returns
30-Day Return Policy: We want you to be completely in love with your purchase. If not, return it within 30 days for a full refund.
Free Return Shipping: We provide a prepaid, insured return label. No cost to you.
Condition: Items must be returned in original condition with all packaging and certification.
Custom Orders: Custom-designed pieces are final sale, as they are made specifically for you.
Refund Timeline: Refunds are processed within 5 business days of receiving your return.
FAQ
Is my shipment insured?
Yes, every shipment is fully insured for its total value from the moment it leaves our facility until it reaches your door.
Can I track my order?
Absolutely. You will receive tracking information via email as soon as your order ships.
Do you ship to P.O. boxes?
Due to the value of our products and signature requirements, we cannot ship to P.O. boxes.
What if my ring doesn't fit?
We offer complimentary resizing on engagement rings within 60 days of purchase.